1. Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against Bill of Lading. L/C and O/A are also available.
2. Lead time: normally in 15-20 days after deposit received.
3. Sample policy: samples are always available for each model. Samples can be ready in 5-7 days once payment is received.
4. Shipping port: Shenzhen, Guangdong Province, China.
5. Discounts: we offer good discounts for large quantities.

1. Sea freight: We will update sea freight details once we know the sea port where your goods will be delivered.
2. Customer's designated agent: Please share the contact details of your forwarder, and we will arrange the delivery accordingly.

1. Your inquiry related to our products or price will be replied to within 2 hours.
2. Well-trained and experienced staff will answer all your inquiries in fluent English.
3. OEM & ODM support: We can help you design customized racking solutions.
4. We have highly experienced professional engineers to provide the best layout designs.

Construction drawing → Drawing confirmation → Quotation → Proforma Invoice (PI) → PI confirmation → 30% deposit arrangement → Manufacturing → Quality Control (QC) report → Balance payment → Shipping

1. Flexible Payment: We can offer O/A 30-40 days payment terms.
2. Fast Lead Time: Rush orders can be handled for quick delivery.
3. Factory Price: Direct sales guarantee a highly competitive price.
4. Warranty: Two years warranty. Broken parts will be replaced and sent directly to you.

We can demonstrate the installation process on-site via video instruction. If you need further help, you can repeat and follow the guide until the installation is successfully completed.