• Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.

• Lead time: normally 15-20 days after received deposit.

• Sample policy: Samples are always available for each model and can be ready in 5-7 days once payment is received.

• Shipping port: Shenzhen, Guangdong Province, China.

• Discounts: We offer competitive discounts for bulk volume orders.

• Sea Freight: We provide updated freight rates as soon as the delivery seaport is specified.

• Client-Appointed Agent: Please share the contact details of your forwarder, and we will coordinate and arrange the product delivery.

• Inquiries regarding products or pricing will be replied to within 2 hours.

• Well-trained and experienced staff are available to answer all inquiries in fluent English.

• Complete OEM & ODM customization services are available to help design tailored racking solutions.

• Experienced professional engineers are on hand to provide optimized configurations.

Construction Drawing → Drawing Confirmation → Quotation → Proforma Invoice (PI) → Confirmation of PI → 30% Deposit → Manufacturing → Quality Control Report → Balance Payment → Shipping

• Flexible Payment: We can accommodate O/A terms of 30-40 days.

• Swift Lead Times: Fast-track delivery is available for urgent, rush orders.

• Factory Direct: Directly sourced products at competitive factory prices.

• Warranty: We offer a 2-year warranty, with replacement parts sent directly for any damaged items.

For custom manufacturing requirements, the tooling cost is charged prior to the first order for mold creation. The fee will be partially or fully refunded once the orders reach a specified quantity limit.

We can demonstrate the complete installation process step-by-step through video. The video can be reviewed repeatedly to ensure successful on-site assembly.