Q1. Are you a manufacturer or a trading company?

A: We are a racking manufacturer and have been specializing in warehouse racks, attic platform racks, and various storage equipment.

Q2. Can you produce custom designs?

A: Of course, we have extensive experience in custom shelves and racking systems to meet client requirements.

Q3. How can I get a quick quote for my shelf item?

A: For a quick quotation, please provide the following details: 1. Shelf size (L*W*H); 2. Number of layers per group; 3. Load capacity of each layer; 4. Number of shelves required.

Q4. What is the packaging method?

A: Usually combined packaging: bubble wrap for columns and beams, boards in cartons, or custom packaging optimized for safety over long distances.

Q5. How does your factory do in terms of quality control?

A: Quality comes first. We have ISO9001 certification, and we produce in strict accordance with the certification standards.

Q6. What is the warranty terms for the products?

A: We offer a two-year warranty. Any broken parts under normal usage parameters will be replaced and sent to you.