Payment terms: T/T 30% deposit after order confirmation, 70% balance paid against Bill of Lading (B/L). L/C and O/A are also available.

Lead time: Typically 15-20 days after receiving the deposit.

Sample policy: Samples are always available for each model and can be ready in 5-7 days once payment is received.

Discounts: We offer attractive discounts for large order volumes.

Sea freight: We will update shipping rates once we know your destination port.

Customer-appointed agent: Please provide the contact details of your forwarder, and we will coordinate the delivery.

Your inquiries will be answered within 2 hours by our well-trained and experienced staff in fluent English. We provide comprehensive OEM & ODM services to customize racking systems to your exact specifications. We also have highly experienced professional engineers to design the best storage layouts.

Design Drawing → Confirm Drawing → Quotation → Proforma Invoice (PI) → Confirm PI → Arrange 30% Deposit → Production → QC Inspection Report → Balance Payment → Shipment.

Flexible payment: We can support O/A terms for 30-40 days.

Quick delivery: Urgent orders can be fast-tracked for rapid delivery.

Direct pricing: Factory-direct competitive pricing.

Warranty: Two-year warranty; any damaged parts will be replaced and sent to you.

We can demonstrate the installation process step-by-step through video guidance. You can repeat and reference the video until the system is successfully installed.