• Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.

• Lead time: Normally in 15-20 days after receiving the deposit.

• Sample policy: Samples are always available for each model. Samples can be ready in 5-7 days once payment is received.

• Shipping port: Shenzhen, Guangdong Province, China.

• Discounts: We offer attractive discounts for large order volumes.

• Sea freight: We will provide updated sea freight rates once we know the specific port where goods will be delivered.

• Customer-designated agent: Please provide us with the contact details of your shipping forwarder, and we will coordinate and arrange the delivery.

• Your inquiries regarding our products or pricing will be answered within 2 hours.

• Highly trained and experienced staff will answer all your inquiries in fluent English.

• OEM & ODM: We can assist you with designing custom racking systems.

• We have highly experienced professional engineers to develop optimal storage solutions.

Design drawing → Confirm drawing → Quotation → Proforma Invoice (PI) → Confirm PI → Arrange 30% deposit → Production → QC report → Balance payment → Shipping.

• Flexible Payment: We can support O/A 30-40 days payment terms.

• Lead Time: We prioritize urgent orders for fast delivery options.

• Factory Price: Direct factory sale ensures highly competitive pricing.

• Warranty: Two-year warranty; any damaged parts will be replaced and sent directly to you.

We can demonstrate the installation process in detail through video. If you have any questions, you can replay the installation guide until you complete it successfully.