Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A payment methods are also available. Lead time is normally within 15-20 days after receiving deposit. Samples are always available for each model and can be ready in 5-7 days once payment is received. The shipping port is Shenzhen, Guangdong Province, China. We offer competitive discounts for bulk quantities.

Ocean freight details will be calculated and updated as soon as you share your target seaport address. Alternatively, if you have a designated shipping agent, simply share their contact details with us and we will arrange the delivery accordingly.

All inquiries regarding our products or pricing will be answered within 2 hours by our well-trained and experienced staff in fluent English. We offer robust OEM & ODM services, enabling complete structural design and customization support to fit your exact racking requirements.

The step-by-step purchase process follows: Design drawing → Drawing confirmation → Quotation → Proforma Invoice (PI) → PI confirmation → 30% Deposit payment → Manufacturing → Quality Control (QC) report → Balance payment → Shipping.

We do not have a strict MOQ limit, though a larger order volume guarantees a more cost-effective unit price. We recommend ordering quantities that accommodate a standard 20ft container (approximately 15 tons) to optimize logistics efficiency and shipping costs.

We provide detailed video guides showing the full step-by-step installation process. These videos can be easily replayed to support your installation process from start to finish.